In the event that you experience a technical issue within your restaurant, it is of critical importance that store Managers contact us through the right channel to receive the help that they need. Below you will find the best channels to contact us with estimated response times.
Busy running your Restaurant? Don't have time to jump on a computer?
Expected wait 0 - 3 minutes
Used for mission critical calls that require an urgent response or escalation.
Expected wait 1 - 4 minutes
Perfect for sending large files and general changes. Must not be used for urgent issues
Expected wait 8 - 9 hours
Message us right from this page. Best option for sending photos and less critical issues.
Expected wait 1 - 3 minutes
